Q
How to restore factory settings?
Open
A
Set it through the display menu or through PVbutler software.
For the high-frequency inverter, press the up and down keys at the same time, enter 305, select item 34, and then press ENTER twice.
For the low-frequency inverter, press and hold the ESC and ENTER keys simultaneously for 2 seconds, and the three LEDs will light up at the same time, indicating successful restoration of factory settings.


Q
In a remote place, if there is no internet, can I use remote monitoring?
Open
A
A cubeGPRS datalogger can be used for remote wireless monitoring in case of no WIFI.
A software PVbutler can be used through USB interface for connecting laptop to wiredly monitor the system.
Q
what is the delivery time for a sample order and a wholesale order?
Open
A
3 days for sample;  10days for bulk order; 30days for OEM order;
Q
how long is the warranty period?
Open
A
2 years for IP20 off grid inverters.
5 years for IP65 hybrid inverters and lithium battery


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